Converse AI – Chat bots for customer success

Converse

 



Customer Success for the Messaging Generation


Instant Responses

Engage with customers instantly and appropriately

Question Routing

Engage, identify, qualify and route questions to the right person or place

Conversational Commerce

Enable customers to complete entire transactions over messaging

More Than Just Text

Send customers responses in graphical or interactive formats

Push Conversations

Forget one way notifications, start context aware conversations

Automated Services

Build the next generation of automated services

"The use of chat for online bookings is increasing at a pace that makes it impossible to always have one service rep for each incoming request. Converse makes it possible for us to grow chat support without breaking the bank on labor costs."

Glenn Shoesmith, CEO BookingBug

"I've seen the future of conversational commerce and it's Converse.ai. This is going to change the way we engage with our customers."

Sumon Sadhu CEO & Co-Founder, Muse

"Our customers prefer to communicate with us over text, often over multiple platforms like Twitter, SMS and in-app chat. Converse turned this difficult challenge into an opportunity that allows us to engage with customers like never before"

Bertie Wilson CEO, Togtrunk

Integrated with the tools you already use